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Frequently Asked Questions for Beep

Error 1606. Could Not Access Network Location.
The error can happen during installation if mapping to a network drive that is no longer present still exists on a machine.
Visit http://consumer.installshield.com/kb.asp?id=Q110724 for information on the fix.

Director Player Error
This can occur when launching the program if the resolution of your machine is set to 640*480. The minimum resolution required is 800*600. To change the resolution of your monitor take the following steps:
1. Right-click on your desktop and select Properties
2. Select the Settings tab
3. Drag the screen resolution slider to 800*600 or above
4. Click Apply to change the resolution and then click Yes to accept the change

‘application error: this application cannot run’ when launching the program
This error is based on a conflict between various versions of these two files; dirapi.dll and iml32.dll.
1. Search for these files (dirapi.dll and iml32.dll) within the WINDOWS or SYSTEM folders and move them to a safe location. We suggest moving them onto the desktop to begin with
2. Launch the program
3. Once the program is running, they can then be deleted
No sound in the Musical Paint Box activity
You may need to configure the sound device on your computer by following the steps below.
1. Close down Beep!
2. Go to the Start Menu and select Programs, then Q&D Multimedia, then Beep! Setup. The sound devices available are listed under Midi Output Device with the currently selected device appearing in black
3. Click on an alternative sound device to select it
4. Click Done
5. Run Beep!
6. If this does not fix the problem repeat the steps, trying each sound device available
Beep! Installation - Please Note
Number Run Users Only
If Number Run is installed on the machine before Beep! the Beep! 'Install' option can sometimes appear greyed-out. If this happens simply click 'Uninstall' to launch the installer. Apologies for any inconvenience this causes.